DISCOVER THE FUTURE OF CUSTOMER ENGAGEMENT
Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.
MARKETING
Expand your market reach with SalesIQ. Approach and interact with different prospects across borders and various sources in one place.
Engage every prospect that visits your website. Set up automated triggers for different scenarios to initiate a chat with visitors at exactly the right moment. Strike up a conversation with prospects by sending a message or showing a custom banner based on their areas of interest and how much time they’ve spent on your web pages.
Get a list of your website prospects sent straight to your inbox. Automate Zoho SalesIQ to generate, schedule, and deliver these reports to you in the format of your choice.
Get an overview of each prospect’s areas of interest by analyzing which pages they’ve visited and what they’ve said in previous conversations with your agents.
Derive meaningful insights from the data available in Zoho SalesIQ to identify what your prospects are most interested in on your website.
SALES
Experience better sales and rapid lead conversion with minimal effort. Captivate your prospects with proactive customer engagement using SalesIQ.
Create and use customized chatbots that can engage your customers in small talk and answer basic questions with relevant responses, saving your agents valuable time.
Sometimes the difference between landing the sale and losing the lead is just a simple phone call. Show your prospects how much they matter by connecting instantly over an audio call launched right from your live chat window.
Identify which prospects are most likely to convert with SalesIQ’s lead scoring feature. Set your own custom scoring rules to ensure your live agents only spend time with genuine prospects.
Make your email signature more than just a formality. Simply add the SalesIQ embed code to your email signature.
Direct leads to the agent who’s best equipped to answer their questions based on which sections of your website each lead spent time on.
Easily access your lead and contact details with the Zoho CRM integration in Zoho SalesIQ. This powerful two-way integration ensures total customer engagement as prospect data is synced and available in both apps for quick reference.
Converse with your prospects in their native languages. SalesIQ can instantly translate chat messages from other languages into English and then translate your response back into the sender’s original language.
SUPPORT
Get through support tickets faster. Provide smooth, real-time assistance to your customers with SalesIQ.
Leverage the power of automation by using our highly customizable, low-code bot builder. The automated assistants
Connect Zoho CRM with Zoho SalesIQ to view, add, access, and sync prospect data from both applications. This powerful two-way sync ensures your data is easily accessible at all times.
Automate more of your support interactions by adding FAQs, canned replies, small talk, business terms, and help articles to Zoho SalesIQ.
Pair your help desk software with Zoho SalesIQ’s live chat so support agents can address existing support tickets, create new ones, and even screen share with customers while chatting, all within Zoho SalesIQ.
Get the perks of phone support without the hassle of complicated installations. Make an audio call
OUR PRODUCT BENEFITS
Features
Get started instantly
Set up and start using Zoho SalesIQ in a few simple steps. Just embed the live chat code on your website and then customize how Zoho SalesIQ functions to suit your business process.
Convert leads to customers
Create a customized flow of actions to turn web prospects into loyal customers. With automated triggers and bots, SalesIQ can react specifically to each prospect’s behavior on different web pages, allowing you to fine-tune your customer interactions.
Streamline prospect engagement with automation
With Zobot—our in-house, low-code bot builder—execute custom actions and responses related to your specific marketing, sales, or support process. Save your live agents time by using a chatbot to collect prospect data.
Overcome the language barrier
Facilitate better conversations with international customers by conversing in their native language using Zoho SalesIQ’s real-time translation feature.
Pick up right where you left off
Get an overview of all your prospect’s activities on your website including their traffic source, the pages they’re interested in, the number of times they’ve visited your site, which live agents they’ve previously interacted with, and their entire chat history.
Connect to CRM
Integrate Zoho SalesIQ with your Zoho CRM account to ensure everyone has the full picture, no matter which app they’re currently looking at. View and add lead and contact details.
MAKE DEALS OVER MOBILE
Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.
IN-APP CHAT WITH MOBILISTEN, OUR MOBILE SDK
Let your mobile app users quickly get in touch with you from any section of your app. Extend all the benefits of Zoho SalesIQ to your mobile app with Mobilisten, our mobile SDK available for Android, iOS, and React Native.
WHAT OUR CLIENT'S SAY
CLIENT’S REVIEW
READY TO GET STARTED? CONTACT US !
Take the first step and justt drop us a message and our team of Zoho experts shall be in touch with you immediately. We shall give a free business process assessment and guide you through the right process of Zoho CRM implementation.
